Kirkman's Mobile Auto Service – SMS Privacy Policy and Terms Of Service

Effective Date: April 24, 2026

At Kirkman's Mobile Auto Service, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when you opt-in to receive text (SMS) messages from us through our management platform, Jobber.

1. Information We Collect

To provide you with seamless mobile auto services and communication, we may collect the following personal information:

Customer Name
Phone Number
Email Address
Vehicle and Service History

2. How We Use Your Information

We use the information we collect strictly to manage your account and deliver high-quality customer service. Specifically, your information is used to:

Send appointment reminders, confirmations, and schedule updates.
Deliver invoices, billing statements, and receipts.
Provide ongoing customer support and respond to your inquiries.
Send occasional promotional offers or business updates.

3. Frequency of Messages

You may receive text messages from us anytime you correspond with the business (such as requesting a quote or replying to a message). Additionally, you may receive automated or manual messages randomly or as needed for scheduling, updates, and service management.

4. How We Store and Protect Your Data

We take data security seriously. Your information is stored and processed securely through Jobber, our trusted business management platform which utilizes industry-standard security protocols. Furthermore, access to your personal information is strictly restricted to authorized company employees (currently limited exclusively to the owner) to prevent unauthorized access, alteration, or disclosure.

5. Third-Party Sharing and Selling

We do not sell, rent, trade, or share your customer information with third parties for marketing or any other purposes. Your data is used solely for the internal business operations of Kirkman's Mobile Auto Service.

6. Your Rights

You have the right to review, update, or request the complete removal of your personal information from our systems at any time. To exercise these rights, simply contact us using the information provided below.

7. How to Opt-Out of Text Messaging

If you no longer wish to receive text messages or any other correspondence services from Kirkman's Mobile Auto Service, you can opt-out at any time.

To opt-out, please contact us via phone call, text message, or email stating specifically that you would like to opt-out of our correspondence services. Once received, we will promptly remove your number from our SMS broadcasting list.

Contact Us

If you have any questions about this Privacy Policy or wish to update your information/opt-out, please reach out to us:

Business Name: Kirkman's Mobile Auto Service
Physical Address: 1355 Plum Branch Road, Burnsville, North Carolina 28714
Phone Number: 828-536-0655
Email Address: Kirkman's.auto.services@gmail.com

Kirkman's Mobile Auto Service – Terms of Service

Effective Date: April 24, 2026

Welcome to Kirkman's Mobile Auto Service. By requesting, booking, or accepting mobile automotive services from us, or by corresponding with us via phone, text, or email, you agree to comply with and be bound by the following Terms of Service. Please read them carefully.

1. Services Provided & Booking

Kirkman's Mobile Auto Service provides on-site, mobile automotive maintenance and light repair services.

Service Requirements: To perform services, we require a safe, flat, and legal work area (such as a private driveway or designated parking space) where our technician can legally and safely work on your vehicle.
Approvals: You authorize Kirkman's Mobile Auto Service to operate the customer vehicle for purposes of testing, inspection, or moving it within the immediate service location.

2. Text (SMS) Communications & Notifications

By providing your phone number and email to Kirkman's Mobile Auto Service, you consent to receive electronic communications, including text messages (SMS), through our business management platform, Jobber.

Usage: Messages will include transactional updates such as appointment reminders, schedule confirmations, job updates, invoices, receipts, and occasional promotional offers.
Frequency & Timing: You may receive communications anytime you correspond with the business, as well as automated or manual messages randomly or as needed to manage your account.
Carrier Charges: Standard message and data rates may apply depending on your mobile carrier plan.
Opt-Out: You can opt-out of SMS communications at any time by calling, texting, or emailing us with a specific request to stop text correspondence.

3. Payments, Invoicing, and Estimates

Invoices: Invoices are generated and delivered via Jobber securely through text or email upon completion of services.
Payment Terms: Payment is due immediately upon completion of the service unless prior arrangements have been made.
Estimates: Any price estimates provided are subject to change if unexpected damage or necessary parts are discovered during disassembly. The technician will always seek your verbal or written approval before proceeding with additional work.

4. Customer Responsibilities

Accuracy of Information: You agree to provide an accurate name, phone number, email address, and service history to ensure accurate account records and proper vehicle part ordering.
Vehicle Access: You must ensure the vehicle is accessible to the technician at the scheduled appointment time.

5. Limitation of Liability

Kirkman's Mobile Auto Service performs all work in a professional manner according to industry standards. However, we are not responsible for pre-existing vehicle damage, mechanical failures unrelated to the specific repair performed, or issues arising from parts supplied by the customer.

6. Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Any updates will be posted on this page with a revised "Effective Date." Continued use of our services constitutes acceptance of the modified terms.

Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Business Name: Kirkman's Mobile Auto Service
Physical Address: 1355 Plum Branch Road, Burnsville, North Carolina 28714
Phone Number: 828-536-0655
Email Address: Kirkman's.auto.services@gmail.com